Will customers have to pay for a membership card? No, cards are free What percentage discount are members entitled to? 5% for all transactions. There is no longer the 3-tier discount. Is there still a minimum spend required before discount can be applied? No. Will we still have Wednesday pensioner discount? No, we will offer a membership instead. Will we be transferring current card holders across to new cards? For now, NO How do you obtain the customers information? Forms will be available for the customer to fill out. A copy of this has been saved on the drive. When can you offer a membership to a customer? Must spend $10.00 to be entitled to a card. Do customers have to present their card to receive discount. For now, NO but please explain to customer to not loose the card because eventually we will need to scan the barcode on the card.